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Syan Server support App


Syan
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In-game username: Top G Syan   

Age: 24

Time zone: UTC +2 CEST

Discord username: Syan#0766

Time played in-game: 26D 7H 15M

Previous staff/moderation experience: None, but i am a fast learner, and i will be dedicated to contribute to the staff team! and have a positife inpact in this role.

Specify your current availability in terms of time slots or hours per week/day: I will be available 2-6 Hours a day. 

Why do you want to be a part of the Elyx staff team? Why i want to be part of this elyx staff team is, i think i have a good knowledge of the game. And i think i could possibly help the server grow in a different way. I will be useing my knowledge of the game to help other players and i will be honourd to be in such an exceptional team. 

What skills/qualities would you bring to the team? There are a few things about me that makes me unique and apart from many others. I have a great eye for anything out of the ordinary, I can piece together a puzzling bug we might come across quicker than most. This will help in many aspects, most importantly, I have the drive to get things done, I'm very understanding of what is wrong and right. I am confident enough to say that I would make a perfect fit this position, not only an i unique, but I there are so many things about me that would make me a great asset. My mind is set on making Elyx the BEST server out there. and it's really just a matter of time before we turn Elyx into a name that everyone will know of. I am also very good at pointing out a bugs or anything for that matter that isn't supposed to be there. Having that mindset as well as the experience I've got will do a great service for the server and honestly, you'd have to bring me onto the team and let me show you what i have to offer that is so special.

What experience do you have with OSRS or RSPS? I played OSRS like when i was 13 years old. I have a good amount of knowledge of the game. Unfortunately osrs was getting bored so i started to getting play RSPS i played a few in 7 years time. When i was 17 i tried RSPS, and i think i have a knowledge of that aswell.

How familiar are you with the specific features & gameplay mechanics of Elyx? I've actually thought about this a great deal. basically my thought wen't a bit like this. ;;So i've already made up some "blueprints" in my head about what mechanics could be better, added, or even completely removed to balance certain things out so that we could maybe help push the attention of anyone looking at us, towards what really is the main selling point of Elyx.

Have you ever been a part of an in-game support team before? If so, what did you learn from that experience? None I've never been a Serversupporter. ore anything above that.

How comfortable are you working in a fast-paced, sometimes high-pressure environment? Beleive it or not, I'm actually a very naturally comfortable person when there's pressure involved. With past jobs that i've had, i dealt with this type of environment fairly regularly. I will say that I typically do come off as someone who is shy in those moments because I'm not saying much, I'm not actually shy but I'm actually brainstorming ideas on what could be done to help calm down the situations I'm in at that moment. Once I've came to a solution in my head, I'd then share my thoughts and deliver them in a way where it's not confusing and overall helps everyone understand what could be done to turn that fast paced invironment into an organized, productive atmosphere.

What qualities do you think are essential for someone working in a support role for an online gaming community? The most important and essential quality for anyone in that position would be someone with Integrity for one, respect for everyone and be able to stay calm and be a role model anyone who they might be confronting (for a rule they may have broken for example). This individual must be able to deliver a message and be very clear about what they're needing to say, whilst being as well mannered as possible. They must also be able to connect with people or players in the community. they should also always be self aware and know they they too, are human and show compassion when needed as well as make it very aware that Elyx is not a joke, and we take things very serious when it comes to our position here.

How do you approach situations where you don't have all the information needed to solve a player's issue? Bassicly, you can always ask the player to explain what happend and how it can happen. and besides that you can always ask some one who is higher then you to assist you so moderator or higher.

How would you handle a situation where a player is being abusive or harassing others in the game?First I wouldve asked to stop to be harassing people, after I told that I'll give Warning if he still isnt stopping i can bring a mod/owner to talk with, for a decision to what punishment he will get.

Describe a time when you had to make a difficult decision as a support role. How did you handle it? I've never been a Server supporter or higher 

What training/resources would you require to be a successful server support? I think we should have weekly reports for when theres a new update, ore new commands and how they work etc. And maybe updates wich user is banned, or warned like that i think if you get those as a new server supporter then i think you can be succesful.

Can you outline the contributions and efforts you've dedicated to Elyx thus far?  beleive I've found a few game changing bugs, I had PM'd the owner/developer on that project, after doing so, it ended up helping the community of top G's with improvements with best in slot weapons, Overall I truly beleive I've given a respected amount of input into the community. I've also put quite some time into thinnking of ideas that may improve the server in the long run. (There is no idea that is ever a bad idea in my mind)

How would you balance your role as a server support with your personal life? I think this will be something new for me a new challange and i think its something good for me. And i am really looking forward to accept the new challenge.

 

 "So sorry if anything is typed out wrong, i spent hours and hours making sure it looks professional"

 

Kind Regards,

Syan

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