In-game username: Xmas
Age: 26
Time zone: CST
Discord name: Xmas
Time played in-game: 4 days
Previous staff or moderation experience: I have held every role in the RSPS scene. Have been a part of many different servers and have been able to see how all roles should be ran.
Why do you want to be a staff member of Elyx?: I want to be a staff member because I believe my knowledge of the server will help with new players and exisiting players. Also I believe that my time around the RSPS scene will help tremendously.
What skills or qualities would you bring to the team?: The skills and qualities I would bring to the team is I am very passionate about the server. I also enjoy trying new things out so I will be able to constantly do things all around the server to make sure all is good. I am very dedicated along with honest, so if I find something that either needs to be fixed or taken out I will report it ASAP.
What is your availability?: My availability is basically 8am-12am CST Monday-Sunday. I work from home so I am always around.
What experience do you have with OSRS or RSPS? I have been playing osrs/RSPS for the past 8-9 years, so I have a lot of experience when it comes to both RSPS and OSRS
How familiar are you with the specific features and gameplay mechanics of Elyx? I would say in the amount of time I have been around Elyx I have been able to do almost all of the bosses along with raids. Which allowed me to get a great idea of how all mechanics work.
Have you ever been a part of an in-game support team before? If so, what did you learn from that experience? I have been in-game support on multiple servers. Holding this position has allowed me to get a good grasp on how the staff team runs while allowing me to engage with players.
How comfortable are you working in a fast-paced, sometimes high-pressure environment? I thrive in this type of environment. Been working this type all my life along with RSPS.
What qualities do you think are essential for someone working in a support role for an online gaming community? I think the main qualities are honest, respectful, determined, and friendly.
How do you approach situations where you don't have all the information needed to solve a player's issue? If i approached a situation where I didn't have all the information needed I would 100% seek further assistance from someone higher up ASAP to help solve the issue.
How would you handle a situation where a player is being abusive or harassing others in the game? I would first giving the player a warning because I feel when a player is being rude to another player it can cause that player not want to play also it can effect others as well. If the player continues I would mute. The game should be a fun place to come enjoy yourself and grind.
Describe a time when you had to make a difficult decision in a support role. How did you handle it? On a specific server that I had this role on. I ran into an issue where a player was causing a lot of problems with the server and I wasn't sure how to handle it and the higher up staff was not responding to me on what to do. So I ultimately had to ban the player.
What kind of training or resources would you need to be successful in this role? I don't think a lot of training at all would be needed. I believe my experience with the RSPS scene has helped me gain a lot of knowledge.
How would you balance your role as a support staff member with your own personal gameplay goals? I would balance it by whenever someone needs assistance I would make that a top priority. I would still grind like normal but make sure that everyone is good to go at the same time.
