Leaderboard

In-game username: Daymon Age: 25 Time zone: Eastern (-05:00) Discord name: DB#8511 Time played in-game: 2 Days 9 Hours Previous staff or moderation experience: Yes. Moderation and Forum Admin. Also, part of the S/A(Scammer Accusation) team on a rather large trading forum for Diablo + other games. Why do you want to be a staff member of Elyx?: I foresee this server being even greater than it already is, and want to help out in any way I can What skills or qualities would you bring to the team?: I am very patient and I'm a very fast learner. I am incredibly friendly and can get along with just about everyone. I have had a lot of different roles in leadership. Ranging from the US Military to Server staff(roles including Moderation, and Forum Administration). I have also spent a lot of time on an older Diablo trading forum as S/A(Scammer Accusation) where we lead the forum on topics involving scamming, and helping right the wrongs that people did, and acquiring the proof needed to take action. What is your availability?: My availability really changes from week to week. I work a 9-3 slide shift, meaning I work 3-12 hour days. Then I'll have 3 days off. Then I switch and work 3-12 hour nights, and have 3 days off. Rinse and repeating. So my availability is days and nights, depending on the week. What experience do you have with OSRS or RSPS? I have been playing OSRS since 2005(off and on), and have been playing RSPS' since about 2010 give or take. OSRS and RSPS' take up majority of my free time. Still playing both. How familiar are you with the specific features and gameplay mechanics of Elyx? I would say I'm fairly familiar. I've been playing for well over a week now. I am still learning a fair bit, and have a lot to learn still, but I have picked up quite a lot. Have you ever been a part of an in-game support team before? If so, what did you learn from that experience? I have. I learned that the biggest part of an RSPS is the community. Keeping the community happy, and keeping the community properly engaged is tremendous. And that all starts with staff. How comfortable are you working in a fast-paced, sometimes high-pressure environment? Fast-paced and high-pressure environments are where I live. I feel like I thrive better in these types of environments. What qualities do you think are essential for someone working in a support role for an online gaming community? I feel like people must be patient, and very even-tempered. People will sometimes fly off the handle, or just become agitated when things are going wrong for them, and you must be able to take that into consideration. So as we're trying to help people with their problems we must keep that in our mind, to not take anything personally. How do you approach situations where you don't have all the information needed to solve a player's issue? I would simply relay that I unfortunately do not have the experience, or ability, to fix said players issue. I would then inform them that I am escalating the issue to the next highest staff member that is on and available to help further. How would you handle a situation where a player is being abusive or harassing others in the game? Swiftly warn the player harassing or abusing others to stop, and that they'd only have one warning. If this did not deter them, I would mute said player and inform higher staff about the issue, to discuss how to further handle the situation. Describe a time when you had to make a difficult decision in a support role. How did you handle it? Once there was someone who was PKing and ended up losing more than what they wanted to(took extra valuable items without noticing) and this player was furious. Came into discord yelling, was spamming in chat saying obscene. Now unfortunately there wasn't anything we could do since this was the players fault, but I had to mute the play and politely message the player on discord telling him he should probably take some time to cool off, and that the mute wasn't permanent and nothing was personal. After a day or two, the player came back and apologized. No further action was taken thankfully. What kind of training or resources would you need to be successful in this role? I personally wouldn't need anything in particular. I would just need to keep playing, and keep adding onto the already growing knowledge-base I currently have. How would you balance your role as a support staff member with your own personal gameplay goals? I wouldn't need to adjust much as is, but definitely spending time watching the chat, making sure people that need help are helped, and making sure that people that need help know that I'm there if they need me. Just making sure to keep paying attention.

In-game username: Xmas Age: 26 Time zone: CST Discord name: Xmas Time played in-game: 4 days Previous staff or moderation experience: I have held every role in the RSPS scene. Have been a part of many different servers and have been able to see how all roles should be ran. Why do you want to be a staff member of Elyx?: I want to be a staff member because I believe my knowledge of the server will help with new players and exisiting players. Also I believe that my time around the RSPS scene will help tremendously. What skills or qualities would you bring to the team?: The skills and qualities I would bring to the team is I am very passionate about the server. I also enjoy trying new things out so I will be able to constantly do things all around the server to make sure all is good. I am very dedicated along with honest, so if I find something that either needs to be fixed or taken out I will report it ASAP. What is your availability?: My availability is basically 8am-12am CST Monday-Sunday. I work from home so I am always around. What experience do you have with OSRS or RSPS? I have been playing osrs/RSPS for the past 8-9 years, so I have a lot of experience when it comes to both RSPS and OSRS How familiar are you with the specific features and gameplay mechanics of Elyx? I would say in the amount of time I have been around Elyx I have been able to do almost all of the bosses along with raids. Which allowed me to get a great idea of how all mechanics work. Have you ever been a part of an in-game support team before? If so, what did you learn from that experience? I have been in-game support on multiple servers. Holding this position has allowed me to get a good grasp on how the staff team runs while allowing me to engage with players. How comfortable are you working in a fast-paced, sometimes high-pressure environment? I thrive in this type of environment. Been working this type all my life along with RSPS. What qualities do you think are essential for someone working in a support role for an online gaming community? I think the main qualities are honest, respectful, determined, and friendly. How do you approach situations where you don't have all the information needed to solve a player's issue? If i approached a situation where I didn't have all the information needed I would 100% seek further assistance from someone higher up ASAP to help solve the issue. How would you handle a situation where a player is being abusive or harassing others in the game? I would first giving the player a warning because I feel when a player is being rude to another player it can cause that player not want to play also it can effect others as well. If the player continues I would mute. The game should be a fun place to come enjoy yourself and grind. Describe a time when you had to make a difficult decision in a support role. How did you handle it? On a specific server that I had this role on. I ran into an issue where a player was causing a lot of problems with the server and I wasn't sure how to handle it and the higher up staff was not responding to me on what to do. So I ultimately had to ban the player. What kind of training or resources would you need to be successful in this role? I don't think a lot of training at all would be needed. I believe my experience with the RSPS scene has helped me gain a lot of knowledge. How would you balance your role as a support staff member with your own personal gameplay goals? I would balance it by whenever someone needs assistance I would make that a top priority. I would still grind like normal but make sure that everyone is good to go at the same time.

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Welcome to the Team! Promoted to Joint Server Support therefore his Authority In-game, Forums, Discord as-well-as any other platforms on which Elyx exists.