In-game username: Syan Age: 25 Time zone: UTC +2 CEST Discord username: Syan#0766 Time played in-game: 32D 3H 35M Previous staff/moderation experience: i've gained a bit of experience as a staff member on Elyx! Been part of the staff team for about 3-4 months. (Or longer i kinda forgot) Specify your current availability in terms of time slots or hours per week/day: I will be available 3-6 Hours a day.  Why do you want to be a part of the Elyx staff team? Why i want to be part of this elyx staff team is, i think i have a good knowledge of the game. And i've been around for a while so i think i can help the players + the team on growning for the best of Elyx! What skills/qualities would you bring to the team? There are a few things about me that makes me unique. I'm changed and dedicated to help players and put up many idea's. most importantly, I have the drive to get things done! I'm very understanding of what is wrong and right (how ever my past hasnt did good to me but  I am confident enough to say i'm fine and positive for the future!) My mind is set on making Elyx the BEST server and trying to make it great! Aswell Having that mindset as the experience I've got will do a great service for the server.  What experience do you have with OSRS or RSPS? I played OSRS like when i was 13 years old. I have a good amount of knowledge of the game. Unfortunately osrs was getting bored so i started to getting play RSPS i played a few in 7 years time. When i was 17 i tried RSPS, and i think i have a knowledge of that aswell. My previous application i've putted this in aswell it hasnt changed from a year ago. How familiar are you with the specific features & gameplay mechanics of Elyx? I've been here for awhile and i have enough experience with this source. I still have some ideas to share with the owners/developers to have impact on the game. Have you ever been a part of an in-game support team before? If so, what did you learn from that experience? Yes, i've been a serversupporter on Elyx before. I've learned a few things to be a role person in the game. However i still have to learn alot of things and i call it a challenge.  How comfortable are you working in a fast-paced, sometimes high-pressure environment? Beleive it or not, I'm actually a very naturally comfortable person when there's pressure involved. With past jobs that i've had, i dealt with this type of environment fairly regularly. I will say that I typically do come off as someone who is active. I can deal with alot of high-pressure becauss i've learned it in real live of my new job. I'm a fast learner aswell. What qualities do you think are essential for someone working in a support role for an online gaming community? The most important and essential quality for anyone in that position would be someone with Integrity for one, respect for everyone and be able to stay calm and be a role model anyone who they might be confronting (for a rule they may have broken for example). This individual must be able to deliver a message and be very clear about what they're needing to say, whilst being as well mannered as possible. They must also be able to connect with people or players in the community. they should also always be self aware and know they they too, are human and show compassion when needed as well as make it very aware that Elyx is not a joke, and we take things very serious when it comes to our position here. (I've copied this of my previous application because this i still 100% agree on this) How do you approach situations where you don't have all the information needed to solve a player's issue? Bassicly, you can always ask the player to explain what happend and how it can happen. and besides that you can always ask some one who is higher then you to assist you so moderator or higher. How would you handle a situation where a player is being abusive or harassing others in the game?First I wouldve asked to stop to be harassing people, after I told that I'll give Warning if he still isnt stopping i can bring a mod/owner to talk with, for a decision to what punishment he will get. Describe a time when you had to make a difficult decision as a support role. How did you handle it? I've been in a flameing situation and i waited a bit. After it did go to far i've warnend the both guys after it didnt work i asked a staff member above and he handled it out. What training/resources would you require to be a successful server support? I think we should have daily reports, weekly updates from the staff above and keep the events up in the staff team.  Can you outline the contributions and efforts you've dedicated to Elyx thus far?  I've had my inputs with the Top-G sections in the past. However is still have some ideas to grow even further with any kind of playstiles. My main goal is now to play alot and search for things to change or to be better.  How would you balance your role as a server support with your personal life? I think it will fit. Last year i've been going true so many things that put me in a black hole. However i think i've managed it to accept those things what happend and fully focus on my life whats importnant. Elyx hase always be importnant for me the day that i joined I loved here ans tried my best. However I think ive showed that Elyx fits in my life as long as I play. The oppertunity i hopefully get will be showing how much i love this game! And i will keep on going as long as it can gets.    "So sorry if anything isnt right spelled but i've tried my best!"   Kind Regards, Syan